Website Privacy Policy

Key Details

This website privacy policy describes how Wylde Green Florist protects and makes use of the information you give the company when you use this website. If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy. This policy is updated from time to time. The latest version is published on this page. If you have any questions about this policy, please email: wyldegreenflorist@btconnect.com or write to: Wylde Green Florist,  435 Birmingham Rd, Wylde Green, Sutton Coldfield, West Midlands B72 1AX

Introduction

We gather and use certain information about companies in order to provide products and services and to enable certain functions on this website. We also collect information to better understand how visitors use this website and present timely, relevant information to them.

What data we gather

We may collect the following information:

  • Name and job title
  • Contact information including email address
  • Other information relevant to client enquiries
  • Other information pertaining to special offers and surveys


How we use this date

Collecting this data helps us understand what you are looking for from the company, enabling us to deliver improved products and services.

Specifically, we may use data:

  • For our own internal records
  • To improve the products and services we provide
  • To contact you in response to a specific enquiry
  • To send you promotional emails about products, services offers and other things we think might be relevant to you.
  • To send you promotional mailings or to call you about products, services offers and other things we think might be relevant to you.
  • To contact you via email, telephone or mail for marketing research reasons

Controlling information about you

We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to. Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998.

Security

We will always hold your information securely. To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards. We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998.

Links from our site

Our website may contain links to other websites. Please note that we have no control of websites outside the said domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy. Always be wary when submitting data to websites. Read the sites’s data protection and privacy policies in full.

 

COVID – 19 Policy

We are currently open to the general public following government guidelines and advice, the following measures will be in place, 

 

  • Please do not come to the shop if you are showing any of the main symptoms of the Coronavirus (COVID – 19) which include, A HIGH TEMPERATURE, A NEW CONTINUOUS COUGH, A CHANGE TO THE SENSES OF SMELL AND TASTE.

  • Please stay the appropriate distance apart (currently two metres) while waiting to enter the shop. Please help us by waiting patiently, a member of staff will attend to you as soon as possible.

  • Only one person or couple in the shop at any one time, 

  • Hand sanitizer available in shop to use,

  • Protection screen in place at counter,

  • Card and cash payments acceptable,

  • Face coverings now mandatory.

 

 

SERVICES CURRENTLY AVAILABLE,

 

  • Telephone orders and general enquiries  ……….YES.

  • Web Shop orders ………. YES, please see our opening hours and delivery areas which are detailed on our home page. (Flowers continue to be high in price and sometimes are limited, changes may have to be made).

  • e-Florist relay orders ……….YES, but service is sometimes limited.

  • Contactless delivery service ………YES.

 

 

Fresh flowers continue to be high in price, please note that sometimes supplies are limited and changes may have to be made to original requests.

 

We would like to take this opportunity to thank all of our customers and suppliers for their continued support.

 

From Debbie and all of her staff at Wylde Green Florist………………. THANK YOU, THANK YOU, THANK YOU.